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FAQ | Terms & Conditions

Last Updated 03/01/2024

Detailing

 

When scheduling a detailing service with Flatirons Detailing LLC, you are required to read the terms & conditions & FAQ prior to completing the scheduling process. 

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Q: How frequently should I get my car detailed? Do you offer maintenance plans?

A: Yes, we do offer maintenance plans upon request (4, 6, or 8 week freq. for most maintenance clients.) We recommend a minimum of two details per year. Please inquire for further information. Please note, the Alpine Detail & 5280 Detail are considered our maintenance detail packages, and are not suitable in standards for most new-client vehicles. Please note, leaving tree sap on paint, stains on upholstery, food on surfaces, etc. for an extended period of time will decrease the likelihood that areas are able to be fully extracted/cleaned. Similarly, we will not risk damage to client's vehicles when detailing, even at the client's request. 

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Q: Does every interior detail include a full upholstery & carpet shampoo?

A: Unfortunately, it does not, however, our interior deep-clean package does include the option for full upholstery and carpet shampoo. Please note, this does add significant time to the detail, thus the increased price. Note, the adhesive used in modern vehicle headliners tends to fail when chemicals, solvents, or steam touch the surface. Note, we will not be able to shampoo/steam headliners for any reason. 

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Q: Does a sedan cost the same amount of money as a three-row SUV? 

A: We do price according to the size of the vehicle, but always price fairly by row & vehicle condition. We will let you know of any increases to the site's prices during scheduling & in-person viewing of the vehicle, as our quotes are not confirmed until seeing a vehicle in-person. 

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Q: How long will my detail take?

A: Although we are not able to give an exact duration for your vehicle specifically, we are able to give estimations based on previous experience with vehicles in the same size/class as yours. Please note that every vehicle's condition can vary greatly, thus the inability to quote an exact duration or price prior to visual inspection of your vehicle upon arrival. There will be times where more than one detailer will be attending to your vehicle, which will significantly reduce the duration. While drive-through car washes generally take around five minutes duration, we may spend 5-10 minutes detailing a single wheel. Please keep in mind that we do most things by hand; we are not able to provide "car-wash" type services, and most vehicles will require a deep-clean in order to meet the standards of both clients and ourselves.

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Q: I have to reschedule my detail or will be late - is that possible? Fees?

A: We are currently requiring a $75 cancellation fee for any detail cancelled outside of the 24 hour window preceding your scheduled appointment. Flatirons generally runs on a relatively tight schedule; if running late, please text or call as soon as possible, though it is possible that your detail may have to be rescheduled. We require confirmation of your appointment prior to your scheduled time, as communication is of high importance to us. Clients will receive a text confirmation prior to their scheduled detail time. Thank you for your understanding. 

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Q: What can I do to prepare for my detail?

A: Fortunately, we make this pretty easy on our clients. All we ask is that you please remove all personal items, large trash, and child-seats. We are happy to do a quick-vac of the child-seats if requested; we are unable however, to shampoo, steam, or extract child-seats for any reason. We will need access to a water spigot & a power outlet; we bring hoses & cords respectively. 

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Q: Do you remove pet hair? Is there a fee?

A: At Flatirons Detailing, we strive to provide top-notch service tailored to your specific needs, and our pricing reflects the quality and attention to detail we bring to every job. When it comes to pet hair removal, it's never just a simple vacuuming task, and might be one of the reasons you are bringing your vehicle to us. Pet hair often embeds itself deeply into upholstery and carpet fibers, making it a time-consuming and labor-intensive process to ensure a thorough removal. Our team utilizes specialized tools and techniques to effectively eliminate pet hair, which require additional time and effort compared to standard detailing tasks. The majority of vehicles that come into our care do not have pet hair, which allows us to begin the detailing process nearly immediately. When we encounter pet hair especially in large quantities, we are equipped and prepared to handle, but we will note that pet hair fees will likely be assessed to cover the cost of extra resources, tools, and expertise required to achieve the pristine results our clients expect. We understand the importance of a clean and comfortable vehicle environment especially for pet owners, and our pricing reflects our commitment to delivering exceptional services. Note, Flatirons will not confirm any detailing quotes until visual inspection, upon arrival for your scheduled detail appointment. 

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Q: What types of products do you use?

A: We use water-based and primarily organic-based chemicals for both interior & exterior details. Thanks to our chemistry background, we are able to make the majority of products in house. This is to ensure the safety of both you & your vehicle. We are currently in the process of patenting a few of our interior chemicals.

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Q: Do you clean biohazards? Is there a fee?

A: We do clean certain biohazardous waste, however, we are unable to offer every service. Please feel free to send a message with your info & details. If we happen to find something during the detail, we will be in full communication with you. Please advise us of any prior vehicle theft; broken glass, residue, etc. - this is to ensure all employees of Flatirons Detailing remain safe & unharmed. Please note that there will be a $550 minimum charge for mold removal. Please note that there will be a $350 minimum charge for vomit removal. If we arrive and were not given prior notice of biohazards, we will assess the noted fees, or we may cancel the appointment if uncomfortable with the arrangements. Please note that none of our detailing packages include hazard removal. 

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Q: Someone smoked in my vehicle - can you do anything about the stench?

A: Fortunately, we offer full ozone deodorization treatments at a small charge ($75-150) - please ask for more details. Flatirons Detailing does not guarantee the full removal of any odor, due to varying vehicle conditions, levels of soiling, and duration of odor presence. Please note, the longer an odor remains in an enclosed space, the less likely the odor is to be fully removed. Flatirons Detailing does not guarantee the removal of scents/odors from your vehicle, due to the variability in duration of soiling and the initial cause for the odor. Note, if the odor is found to be due to vomit, feces, urine, or any other biohazards, Flatirons will either assess a biohazard fee or cancel your detailing appointment. If known, we require clients to disclose the cause of odor prior to scheduling a detail.

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Q: Which payment methods do you accept?

A: We currently accept cash, check, credit card, cryptocurrency (Bitcoin,) and e-payment (Zelle & Venmo.) Payment is due upon completion of the service(s.)​

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Q: Do you clean the center console or glove box? 

A: To ensure the safety of our detailers, we do not include center console or glovebox cleaning. Similarly, to ensure the safety of our detailers, we cannot remove weapons, illicit substances, or other items of hazard. We do not clean or open the spare tire compartment of vehicles unless you have fully removed the spare tire, tools and any other items in preparation for cleaning.

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Q: Do you remove the vehicle's seats to shampoo or clean under the seats?

A: To ensure the safety of every client, we do not remove or re-install seats for any reason. We have small tool-ends to ensure we reach nearly all cracks & crevices while detailing. 

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Q: Why does your team take before & after pictures of the vehicle?

A: We take thorough pictures & videos of the vehicle both before and after the detail (inside & out) to ensure the safety of your vehicle. We take pride in our work, and love to share with the community. We will always ensure that your license plate is covered with our signature magnetic plate or blurred while being photographed for media purposes. We perform a pre-cleaning inspection of the entire vehicle which highlights any pre-existing problem areas (i.e. tears; worn areas; stains which have discolored fabrics, leather or vinyl; dents, scratches, swirl marks, road paint splatter, battery discharge, marring, cracked/chipped or damaged glass anywhere, broken screens, sunroof mechanical failure, automatic door disfunction, plastic abrasion, engine/dash lights, TPMS sensor failure, mold/corrosion, etc.) If aware, we require clients to disclose such issues prior to beginning a detail service. We appreciate your understanding. 

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Q: Do you detail the engine-bay or anything under the hood?

A: Unfortunately, no, we do not provide engine bay detailing. For liability and insurance purposes, you will never see Flatirons open the hood of your vehicle. This way, we can confidently ensure that we do not affect the mechanical ability of your car in any way shape or form. We also ensure that headlights are turned off, displays are not on, and the key is out of the vehicle so the battery will never drain. Flatirons carries battery testing tools, and will immediately be able to tell if the battery was already faulty, at the end of it's life, or discharged. Flatirons does not accept liability for discharged batteries after service. Flatirons Detailing utilizes CTEK Battery Tenders/Trickle Chargers, which are the standard for most vehicle manufacturers, if a vehicle is being left in our possession for more than one calendar week. Please inspect your vehicle to ensure all lights, both interior & exterior, are completely turned off before vehicle service. ​

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Q: Will upholstery/carpet steam/shampoo remove every stain from my vehicle?

A: Unfortunately, no. While the pre-treating and steam extraction process is the most effective cleaning procedure available, some spills, particularly any with red-colors dyes, can actually damage and dye carpet and upholstery fibers. Color changes from these spills are permanent unless the material is replaced or re-dyed. We cannot guarantee the removal of certain substances such as PlayDoh, melted crayon, bubblegum, etc. 

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Q: Our vehicle is rarely detailed (if ever.) Can you make it look new again?

A: While having your vehicle detailed once in it's lifetime, right before you sell, will slightly improve first impressions from potential buyers, most likely the vehicle has deteriorated with clear coat damage & oxidation, soiled interior, etc. - sometimes to a level beyond reconditioning. We can remove most stains on the interior & polish some oxidation, but unfortunately, your vehicle will likely not be in the same condition as it was new, from the factory floor. Please note, we are unable to provide restorative services to plastic, leather, and fabric. Restorative services are not included in any detailing package. Having your vehicle detailed frequently throughout it's lifetime adds value to the vehicle, and provides a pristine driving experience for both drivers and occupants. 

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Q: What is the difference between paint correction, polishing, and buffing?

A: Paint Correction is a professional term for the preceding terms. Compounding and polishing are two commonly utilized techniques that generally require use of orbital machines in addition to cutting pads, polishing pads, and product. This process involves the leveling of microscopic layers of the vehicle's clear coat, and provides a smooth & more mirror-like finish. Unlike simple waxing, where light scratches are filled temporarily with product, paint correction provides a more-permanent solution, by use micro-abrasives to enhance and correct the paint. Paint correction is a labor-intensive process that requires extensive knowledge, materials, and experience. Paint correction & polishing are not included in any of our detail packages. Please see our Ceramic Coating page for more information.

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Q: What are the differences between hard and soft paint?

A: Overall paint workability & resistance. Hard paint can be difficult to polish & correct; sometimes requiring eight hours to a few days of correction depending on the size and condition of your vehicle's paint. Soft paint is a touch easier, but does require a similar, several-stage corrective process. Regardless of the paint on one's vehicle, once corrected, the vehicle must be properly maintained in order to minimize future scratching & micro-swirling within the clear coat. 

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Q: Do you require someone to be home while you work on the car?

A: Yes, we do required that someone is home to ensure we are able to effectively and efficiently communicate. We prefer to go over every vehicle with every client in-person prior to beginning a detail. We may cancel the detail appointment if we are uncomfortable with the arrangement without the client's presence.

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Q: Are you insured?

A: Yes, we are fully licensed & insured in the state of Colorado.

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Q: Can I text your number to schedule a service?

A: Yes, you are welcome to text our main line +1 (720) 391-0981, to schedule a detailing service. Simply include your full name, vehicle (year/make/model,) which services you're interested in, and of course any concerns such as pet hair, spills, soiling, etc. Our friendly Flatirons team will promptly connect with you to answer your questions, and get you added to our calendar. 

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Q: The weather is poor the day of my detail - can we reschedule? Is there a fee?

A: Yes, we would be happy to reschedule your detail appointment due to inclement weather (we do of course, live in Colorado!) There is no fee for rescheduling due to inclement weather, as we only want to do a proper job for our clients. Please note, your detail may have to be rescheduled for a later date if temperatures are below 40 degrees F with wind chill; the majority of our products are water based, and will not properly clean your vehicle with freezing temperatures. 

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Q: Do you provide services for exotic vehicles (Lamborghini, Ferrari, Bentley, Rolls Royce, Aston Martin, Bugatti, etc?)

A: Yes, we certainly do. As automotive enthusiasts ourselves, we are delighted to help with our client's exotic collections. We pride ourselves in delivering the highest quality detail services in Colorado by providing a seamless experience from beginning to end. We have been featured detailers for exotic rallies, and are happy to travel, but do require a minimum two weeks notice. Please call or email us to further inquire.

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Q: Is Flatirons Detailing currently hiring?

A: We appreciate your interest in joining our team. Feel free to periodically check our website, or contact us in the future for potential job openings. We value passionate individuals who share our commitment to delivering impeccable services to our clients - if you believe you have the skills and passion that align with our standards, please send your resume to our HR team directly. Thank you considering Flatirons Detailing. We are constantly seeking talent in vinyl wrap, PPF application, window tint, and mobile detailing. 

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Q: Does Flatirons Detailing have the capacity to donate to our school, PTA, or organization?

A: Certainly - at Flatirons, community involvement is a core part of our values. We are proud to actively support our schools through various initiatives including the donation of detailing packages & contribution of funds. We believe in giving back to the community that supports us. If you have specific inquiries or if your school is interested in partnering with Flatirons, please feel to reach out via email, and we will ensure our philanthropic coordinator gets in touch. 

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Q: Where do you travel to for your mobile detailing services?

A: Denver Area - Downtown Denver | Central Park | Northfield | Park Hill | Cherry Creek North | Wash Park | Hilltop | Country Club | Polo Club | Belcaro | Lowry | Lone Tree | Greenwood Village | Cherry Hills Village | Hills of Cherry Creek | Centennial | Castle Rock | Castle Pines | Highlands Ranch | Parker | Lakewood | Wheatridge 

North-Metro Area - Broomfield | Westminster | Longmont | Louisville | Superior | Boulder | Loveland | Johnstown | Fort Collins

West -  Idaho Springs | Georgetown | Golden | Genesee | Keystone | Breckenridge | Red Feather Lakes | Vail | Aspen | Avon | Eagle | Edwards | Telluride | Steamboat Springs | Durango | Winter Park | Leadville 

Please contact us at (720) 391-0981 if you do not see your area mentioned above.

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Ceramic Coating

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When scheduling a ceramic coating service with Flatirons Detailing LLC & Flatirons Automotive Group LLC, you are required to read the terms & conditions & FAQ prior to completing the scheduling process. 

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Q: What is the average cure time for ceramic coatings?

A: The entire curing process for modern ceramic coatings takes around thirty days, but the vehicle is generally safe to drive after 36-48 hours. Note, factors such as environment, weather, temperature, humidity, pollen, sap, bird droppings, etc may effect the curing process in longevity & appearance. We do not recommend washing your vehicle during the curing process to ensure full adhesion and uninterrupted bonding to the paint surface. Similarly, we recommend avoiding hard-driving conditions such as freshly-coated roads with chip-seal, off-road terrain, heavy weather & precipitation. 

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Q: What is the average life-expectancy for a ceramic coating?

A: This answer varies depending on the product and how the vehicle is washed & maintained proceeding the coating process. Some manufactures will promise more extensive longevity, though in experience, we tend to see a 2-4 year duration from most coatings. Note, ceramic coating is not permanent. 

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Q: Is ceramic coating a shield for your vehicle?

A: No, ceramic coating is not a substitute for paint protection film or similar applicative films. Although ceramic coatings protect your clear-coat layer to an extent, once fully cured, scratches, abrasions, and similar etchings will most likely affect layers deeper than the ceramic coating; i.e. clear-coat, paint, panel, etc. Ceramic coatings are well-known for forming a hard, slick & hydrophobic surface that is fairly resistant to harsh chemicals, some heat, and UV radiation. The hydrophobic properties allow a more efficient wash process, and generally disallow substances such as mud, bugs and dust from sticking to it. Note, ceramic coating, when leveled and fully cured is around 1-2 microns in depth, which is around 75-100x thicker than most waxes.

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Q: Can you ceramic coat over a painted surface that has PPF installed?

A: Yes, in most cases, we even recommend this to clients as a method of better ensuring paint protection from scratches, rock-chips, small abrasives, etc. Similarly, we recommend ceramic coating for vehicles that have been wrapped with vinyl-film. In experience, we have observed enhanced durability of PPF, hydrophobic properties, UV protection, and improved aesthetics in terms of depth & gloss of the paint. Ceramic coating can provide a layer of visual-depth to matte & satin painted/wrapped surfaces. Note, not all ceramic coatings are made for matte/satin finishes, and will likely enhance the gloss appearance of any surfaces it is applied to. 

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Q: Does ceramic coating create a perfectly flat/plane surface over the paint?

A: Generally, no - this all depends on the condition of your vehicle's paint prior to coating & preparation. Damage to the paint of the car prior to paint protective film (PPF) installation will generally leave micro-hills & valleys in the clear-coat and painted surfaces. Ceramic coating utilizes nanotechnology, which traces all imperfections, leaving a thin coating once dry and cured. We describe the ceramic coating visually as having left depth, contrast, and a smoothing effect to most paint, though it will not fill temporarily or permanently, the micro-hills/valleys in the clear-coat.

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Q: Can you apply a ceramic coating to a waxed vehicle?

A: Unfortunately, no, the chemical structure of the ceramic coating requires bonding directly to the prepared surface. To ensure full adhesion, the surface must be prepped utilizing a several-step process with clay, degreaser, alcohol solution, and oil removal. Similarly, we do not recommend applying any wax to a ceramic-coated surface. We will recommend certain ceramic sealants upon request, depending on driving habits, conditions, and typical wash process. We do not recommend clay-barring, polishing, hand-waxing, buffing, or any similarly process proceeding the ceramic coating application (this will void all warranties and inclusions.)

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Q: Is paint correction required with my ceramic coating? Is paint correction included with my ceramic coating?

A: No, paint correction is not required nor is paint correction included in our ceramic coating packages. We will provide several options when scheduling a ceramic coating service - both with and without paint corrective offerings. Paint correction is utilized to enhance the appearance of the clear-coat layer of the paint, but is not required for proper adhesion. We recommend paint correction for vehicles with swirling, marring, micro-abrasions, etc. and will provide quotes upon visually inspection of the vehicle. Quotes provided over the phone are not finalized until a Flatirons Detailing LLC employee has inspected the vehicle in-person.

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Q: Can you ceramic coat the interior of my vehicle?

A: Yes - though not included in our ceramic coating packages, we are happy to discuss options for ceramic coating the interior of your vehicle. We generally see good adhesion and protection on areas such the arm-rest, leather seats, door-rest, door sill, door-jamb/rain-gutter, and dash leather. Note, it is also possible to ceramic coat eco-leather surfaces in modern vehicles and EVs.

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Q: Is ceramic coating on my wheels included? Is this possible?

A: No, ceramic coating on wheels is not included in any packages, and is provided as a bespoke service for clients when requested. We do not recommend using traditional coatings on your wheels, due to the potential for heat damage & corrosion. Similarly, brake dust can become difficult to remove, and the preparation process can result in damage of the wheel-surface if improperly installed. 

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Q: Does my ceramic coating service include a warranty?

A: Yes - this will depend on many factors, such as the year & condition of the vehicle, the selected ceramic product, manufacturer warranties, etc. The warranty does not cover bird dropping etching, water-marking, tree-sap removal, staining, marring, or any abrasions, scratches scuffs, or preexisting damage. Similarly, utilizing automatic carwashes that are not touch-less, leaving vehicle next to sprinklers, and in unprotected environments will void warranties in most cases. Warranties will not cover use of abrasive compounds or polishes, damage as result of a collision, failure to repair surfaces in a timely manner, extreme weather conditions, or use of third-party waxes. 

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Paint Correction

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When scheduling a paint corrective service with Flatirons Detailing LLC & Flatirons Automotive Group LLC, you are required to read the terms & conditions & FAQ prior to completing the scheduling process. 

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Q: What is paint correction, and why is it necessary?

A: Paint correction is a meticulous process that involves removing imperfections such as swirl marks, scratches, and oxidation from the clear-coat surface of automotive paint. Over time, these perfections accumulate from drive-through carwashes, improper washing methods & tools, and diminish the overall appearance of your vehicle. Our paint corrective services are aimed at restoring and enhancing the clarity and depth of your vehicle's paint, bringing it back to a glossy & glimmering finish.

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Q: How does Flatirons Detailing approach the Paint Correction process?

A: Our skilled detailers employ a multi-step process that includes thorough cleaning, decontamination, and the use of professional-grade compounds to gently remove imperfections from the clear-coat surface. We utilize ®RUPES, professional-grade, rotary polishers, and DA polishes for certain situations. Before any correction begins, our highly-knowledgable team will assess for issues, and perform a paint-depth analysis on every body panel that will receive paint correction; this ensure that we will never cut too deeply into the clear-coat, and will allow enough material for future correction. Note, paint correction is effective in addressing a variety of imperfections including swirl marks, light-scratches, water-spotting, bird-dropping etching, and other minor paint defects. However, it's important to note that deep scratches or paint chips may require much more extensive repair methods, not available through our mobile services. For most vehicles, an 80-90% swirl-free finish will make your vehicle look simply stunning.

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Q: Is there any risk of damage to my vehicle during the Paint Correction process?

A: Flatirons Detailing prioritizes the utmost care care for your vehicle(s). Our detailers are highly trained and experienced, having worked on a variety of vehicles from daily-drivers to hypercars, which minimizes the risk for damage. We also utilize professional-grade products & tools to ensure a safe and effective paint correction process, free of damage. Our teams will take extensive pictures of your vehicle, both before & after, in every angle and lighting to ensure your vehicle is free of defects that might divert our paint corrective processes. Our team will take various precautions to protect your vehicle during the paint correction process, including the addition of masking tape to protect vulnerable areas, controlling the speed and pressure of rotary tools, and working in controlled environments to minimize the risk of contamination. Flatirons Detailing will never risk damage to the client's vehicle, even at the client's request; thus, we are unable to guarantee removal of all imperfections. 

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Q: Does Flatirons Detailing offer loaner vehicles or a shuttle service?

A: Unfortunately, Flatirons does not offer loaner vehicles or a complimentary shuttle services. However, most of our services are completely mobile, which allows our highly-skilled detailers to complete your paint correction (with certain exceptions) in your home-garage. Our teams will bring LED tripod lighting, heaters, and all of the professional equipment that you will find at our brick-and-mortar location. If you do not have a closed/attached garage at your area of residence, we have several branded canopy tents with walls that our teams can utilize for vehicles under 14' in length.

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Q: How long does Paint Correction take?

A: The duration of paint corrective services can vary depending on several factors, including the size & condition of the vehicle, the extent of the imperfections, and the level of correction required. Smaller vehicles like supercars may take around 4-6 hours to complete, while a larger vehicle like an Escalade may take somewhere around 10-14 hours to complete. Flatirons prioritizes high quality services over time-figures, and will always communicate approximate durations upon inspection of your vehicle in-person, and after discussing your goals for the paint correction. If any issues or increases in time are required to complete your paint correction, expect prompt communication from a member of our team.

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Q: Does Flatirons Detailing require Paint Correction before Ceramic Coating application? Do you require Ceramic Coating after?

A: No, we do not require paint correction prior to the application of ceramic coating, nor do we require ceramic coating after a paint correction. However, we recommend investing in the combination of both paint corrective services & ceramic coating to give your vehicle a glossier finish, and to remove imperfections that will only be enhanced by the ceramic coating. Think of your paint as the skin of a vehicle; if cleaned but not protected, you risk damage from UV rays, are more prone to fading/oxidation, etc. In cases of PPF application, we will recommend paint correction, PPF placement, and ceramic coating as the final layer to seal out contaminants and provide a hydrophobic layer of resistance. If clients opt out of ceramic coating post paint correction, we will have the client sign a release of liability, as most vehicles will need a full correction within months if not protected. We have seen brand new, multi six-figure vehicles, come through after only 2-3 washes, with a multitude of imperfections. We will always recommend doing things properly to ensure to results that are achieved, are sustained for years to come.

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Q: Does Flatirons Detailing offer wet-sanding services for deep scratches and imperfections?

A: No, we do not offer wet-sanding services at this time. Paint correction is a less invasive method that addresses most surface imperfections without compromising the integrity of the clear-coat. It is suitable for a wide range of paint issues and is generally sufficient in achieving a quality-finish. Wet-sanding, however, carries a much higher risk of damaging the paint if not executed with extreme care and expertise. Due to it's complex nature and potential for unintended consequences, wet-sanding is typically reserved for specific situations, and is not offered by Flatirons Detailing. Our commitment is to provide effective and safe solutions for enhancing your vehicle's appearance; paint correction aligns with this philosophy while minimizing risk for damage.

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Paint Protection Film (PPF)

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When scheduling a Paint Protection Film (PPF) appointment with Flatirons Detailing LLC, you are required to read the terms & conditions & FAQ prior to completing the scheduling process. 

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Q: What is Paint Protection Film (PPF?)

A: Paint Protection Film, or PPF, is a transparent, self-healing, and durable film applied to the exterior of vehicle surfaces, and further protects them from road debris, stone chips, bug splatter, bird droppings, magnesium chloride, and similar environment contaminants. 

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Q: What are a few benefits of PPF?

A: There are a multitude of benefits regarding PPF and it's application to vehicles. This includes protection against rock-chips, scratches, debris, UV paint faded, self-healing properties, and relative maintenance of vehicle's resale value by preserving it's exterior finish. Note, even if self-healing, PPF will only prevent markings & damage to an extent. 

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Q: Can PPF be removed if I decide to do so later on?

A: We would recommend contacting us or a reputable PPF/Vinyl Installer prior to removing any film. If the film is properly applied to a full-cured painted vehicle with no prior issues or imperfections, it can generally be removed, even in one piece, without damaging the painted surfaces beneath. This allows for permanent removal or reapplication if desired. Removal does however, require meticulous effort and technique; we advise allowing a professional shop or installer to remove your PPF. Note, properly maintained PPF will remove much more easily than yellow, oxidized, and peeling film. Flatirons charges clients hourly for PPF, Vinyl, and Tint removal. 

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Q: What are a few characteristics of poorly installed PPF or "clear-bra?"

A: There are several notable characteristics of improper installation of PPF film. When stretched past it's threshold, a significant change in appearance may be present. A small amount of this stretching is certainly acceptable around compound curves, but should be minimal. Similarly, excessive gaps due to misalignment can present if the pattern was improperly installed. Note, the overall maintenance of PPF significantly increases the life-span & appearance of such. 

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Q: Can PPF be applied over a vehicle that has had areas repainted or has had paint touch-up?

A: We recommend that any repainted areas on your vehicle be professionally painted & full cured prior to beginning the PPF application process. Generally, this paint-curing process takes 45-90 days. If PPF is removed when paint is previously improperly installed, there is a high likelihood of areas of the paint peeling. We require clients to disclose prior painting history, re-painting, auto-body history, touch-up paint history, accident history. Our teams are trained in utilizing advanced paint thickness measuring tools, and will cancel your service appointment if you fail to disclose these areas during the scheduling process. Note, if any painted areas have rock-chips present, the surface will not be completely flat - raised areas and chips will be present after install.

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Q: How should I properly maintain my Paint Protection Film (PPF?)

A: Maintaining your PPF is simple and better ensures it's longevity. We recommend regularly washing your vehicle with a mild (pH neutral) automotive detergent and clean water, using a soft microfiber cloth/sponge. Avoid abrasive cleaners, waxes containing dyes, and sprinklers. To properly dry, pat the surface gently with a clean, soft towel specifically made for drying purposes. Periodic inspections for water-spotting, bird-droppings, or other contaminants and further, addressing them promptly will result in PPF that looks pristine. We recommend a full ceramic coating package over all PPF & color-change vinyl applied vehicles. Do not use clay bars or clay towels - this will leave visible marring, and will void any warranty associated with your installed film.

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Q: Do you wrap film around the edges?

A: Certainly, if the client requests this during the scheduling process - our goal is to provide you with the most seamless install possible however, we want to ensure the film will properly stick and lay for the duration of it's lifespan. With modern techniques we can customize the PPF film to wrap edges, tuck corners, and shrink around badges. If there is a large enough area for our teams to tuck & lay the film flat, there should be no issues in this regard. In most cases, clients are not requesting a completely custom-cut film, as most films are pre-cut by the software. Note, custom-cut film installation can significantly increase the labor & cost associated with PPF installation. That is, it will likely be possible to see edges of the film even if properly installed. Note, we will not risk damage to the clients vehicle, even at the client's request.

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Q: What are relief-cuts & seams?

A: PPF is around 2-3x thicker than standard color-change vinyl, which does not allow for the stretching-habits or pliability. To avoid overstretching and to ensure proper adhesion of the film, manufactures will place relief cuts or seamed pieces into the plotted layout. This is generally utilized in fairly inconspicuous areas; i.e. complex panel, curvy panel, intricate bumper. This technique is necessarily, as it greatly improves the films adhesion, and reduces the risk for pullback/lift on the film. Installers typically have limitations as to what they are able to hide, visually, and Flatirons is no different. We prefer not to push the limitations of the film to ensure your PPF lasts for many miles of driving. Please remember, PPF was designed as Paint Protection Film not paint "perfection" film.

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Q: Will my PPF look perfect?

A: PPF installation is very difficult, labor-intensive, intricate, and costly. The material itself is not cheap, and hair or overly-stretched film will result in the piece needing to be replaced. Bubbles, lift-lines, and water under the film are common occurrences in every PPF install. Air bubbles tend to evaporate over several days (or weeks, depending on environment & temperature.) If air bubbles are still present after this period, there are only a few techniques to remove this contaminant. Most reputable installers will always strive for perfection, though without a space-age filtration system and sealed entryways, there will always be a degree of dust contamination. Pre-existing flaws such as scratches, abrasions, rock-chips, sanding marks, orange peel, marring, and misaligned body panels are much much noticeable in appearance, and tend to be magnified after PPF is applied. We have seen firsthand, imperfections in the paint of bespoke vehicles worth six-figures or more. In most cases, the condition of your vehicle plays a crucial role in the installation of PPF. A swirl-free, chip-free, and paint-corrected panel will allows allow for more pristine results. 

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Vinyl Wraps

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When scheduling a Vinyl Wrapping appointment with Flatirons Detailing LLC, you are required to read the terms & conditions & FAQ prior to completing the scheduling process. 

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Q: What is vinyl wrap, and how does it differ from traditional paint?

A: Vinyl wrapping is a process where we apply a thing, adhesive-backed vinyl film to surfaces of the vehicle. Unlike traditional paint, vinyl wraps are removal, and serve to both protect the paint and change the color/background of your vehicle. Note, vinyl wrap is not a replacement for paint; most surfaces require pristine paint to ensure adhesion and durability. 

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Q: What types of vehicles can be wrapped with vinyl?

A: Our premium vinyl wraps are suitable for a wide range of vehicles, including cars, trucks, boats, freight trucks, and even RVs. If the vehicle has a smooth surface, we can likely wrap it! We are unable to however, wrap primed or unpainted surfaces of the vehicle, as the texture does not allow for proper adhesion of air-egress vinyl, and makes the application more prone to failure and lifting.

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Q: What are a few limiting factors when vinyl wrapping a vehicle?

A: First & foremost, the surface condition plays a crucial role in ensuring proper adhesion to the vehicle surface. If a vehicle has extensive dents, rusting, rock-chipping, or other irregularities, it may impact the adhesion and overall finish of the vinyl. If the condition of the paint is poor or if we note areas of peeling & damage, we will likely recommend repair of the affected areas prior to scheduling a vinyl wrap appointment. Lastly, the shapes and lines of a vehicle can dictate the quality and seamlessness of a vinyl wrap. That is, vehicles with intricate designs, sharp curves, industrial design, and complex body shapes can require more time & material to achieve a flawless finish. 

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Q: How long does a vinyl wrap last? Does Colorado's climate have any role in the loss of lifespan?

A: The lifespan of a vinyl wrap typically depends on various factors, including the quality of the material, the environmental conditions, and the overall maintenance of the vinyl wrap. On average, a well-maintained vinyl wrap can last between 4 to 6 years, however, the climate in Colorado, or any other mountain region, can influence the lifespan of the wrap. Colorado has a diverse climate with cold winters, hot summers, and constant exposure to UV radiation due to the higher elevation. Though vinyl wraps are engineered to resist UV rays, temperature fluctuation, and moisture, prolonged exposure to environmental elements can degrade the appearance and durability of the vinyl. Exposure to hail, extreme wind, rain, or snow will similarly negatively affect the lifespan. Flatirons recommends regular maintenance to remove dirt, magnesium chloride, and other contaminants from the vinyl wrapped surfaces. We also recommend but do not require, a ceramic coating over the top of the vinyl wrap. In experience, this significantly reduces the cleaning time, and provides one extra layer of chemical protection. Note, Flatirons is not liable for peeling or bubbling when exposed to such conditions and elements. Vinyl wraps do not protect against hard abrasions, heavy stone-chips, road debris, or large/deep scratches.

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Q: Can vinyl wrap be removed without damaging the vehicle's original paint?

A: Yes, one of the advantages of vinyl wraps is that they can be removed without causing damage to the vehicle's original paint when done properly. It is important to note that the ease of removal can be influence by factors such as the quality of the vinyl, skill of the applicator/installer, and how well the vehicle was maintained during the life of the vinyl wrap. Flatirons does note remove vinyl wraps from other installers, due to the lack of knowledge pertaining to the material, vehicle history, and similar factors. 

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Q: Am I able to choose a custom design for my vehicle? What options are available?

A: Yes, absolutely - some of our favorite aspects of being a premium automotive styling business are the customization and bespoke elements that can applied to your vehicle. We offer a wide range of colors, textures, and finishes that will suit the style of many. Our design team can work with you to create a custom design/template that reflects your style, passion, and love for your vehicle. Proceeding our initial consultation, our team will conceptualize, and create a rendering, that will require client approval prior to printing and application.

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Q: What are relief-cuts & seams?

A: Relief cuts and seams are techniques used by professional vinyl wrapping installers to achieve a smooth & more precise application, especially on vehicle surfaces that contain complex curves, shapes, and contours. These techniques help the vinyl conform to the surfaces without need for excessive stretching; this further reduces the risk of wrinkles, bubbles, and lifting of the vinyl material. When done correctly, application of these techniques should be relatively seamless and inconspicuous, ensuring an overall enhanced appearance of the vehicle. See PPF relief-cuts/seams question above. 

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Q: How should I properly maintain my vinyl wrap?

A: Proper maintenance is essential in ensuring the longevity and appearance of your vinyl wrap. We recommend regular maintenance detailing and a hand-wash process. This detailing should include use a mild and pH neutral detergent specifically formulated for vinyl wraps, and should avoid use of harsh cleaning tools, abrasive sponges, or other materials. We also recommend avoiding automatic car-washes, as most use stiff brushes & high-pressure nozzles that will damage the vinyl. Opt for a touchless system or as previously mentioned, a hand-wash. Flatirons also recommends avoiding waxes & similar products; these products will leave a film/residue over the vinyl material, and may cause etching. We also recommend prompt removal of contaminants, especially in Winter months, to ensure durability and longevity. Contaminants such as bird droppings, tree sap, magnesium chloride, and environmental elements can cause damage, staining, etching, or abrasion of the vinyl wrap. Lastly, we recommend ensuring that your maintenance wash includes special attention to the edges and seams of the vinyl wrap; avoid using exessive pressure or force to prevent lifting and peeling.

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Concierge

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When scheduling a concierge appointment with Flatirons Detailing LLC, you are required to read the terms & conditions & FAQ prior to completing the scheduling process. 

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Q: What types of assets does your team manage?

A: We manage a large variety of vehicles, though our specialties remain in the supercar, hypercar, and exotic car realm. Please contact us to inquire, and to provide a bit of information regarding your goals for your concierge services. 

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Q: Do you require that my vehicle carry liability insurance coverage while under the management of your team?

A: Yes, we require all concierge and asset management clients to possess a current liability policy for all vehicles under our management. We do not offer insurance extras or policies ourselves.

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Q: Why are automotive concierge services important?

A: Auto concierge services are the perfect solution for a multitude of lifestyles, and can prove to be beneficial for a wide variety of individuals, both collector and not. Both auto-enthusiasts and those that simply enjoy a Sunday drive in their newly acquired sports-car, understand the importance of maintaining their rare, historic, or high-performance vehicles. It is our goal through personalized and bespoke services, to provide white-glove treatment and maintenance management for clients who's time is invaluable, and would want to ensure that their fleet is properly take care of.

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Q: What are some of the benefits of your concierge services?

A: Flatirons provides automotive concierge services tailored specifically for exotic car owners, and provides a seamless experience for individuals that want to enjoy the pleasures of owning a high-caliber vehicle, while avoiding the hassle in maintenance, detailing, and transport. We provide detailing & aesthetic services, performance enhancements, secure transportation & storage, coordinate track-days, order & spec vehicles, advise clients on acquisitions & potential rarity in specifications, check & maintain records, coordinate Summer/Winter tire swap, and much more. 

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Q: Are there are any particular vehicle brands that you specialize in?

A: Though we manage and maintain many fleets with a variety of vehicles, we specialize in the management of luxury, exotic, and bespoke automobiles. We currently assist with brands such as Ferrari, Lamborghini, Rolls Royce, Bentley, Mercedes Benz, Aston Martin, Bugatti, Pagani, and Koenigsegg. Please inquire to discuss the unique needs of your fleet.

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Window Tint

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When scheduling a window tinting appointment with Flatirons Detailing LLC, you are required to read the terms & conditions & FAQ prior to completing the scheduling process. 

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Q: What is window tinting, and why should I consider it for my vehicle?

A: Window tinting is the application of a thin film to the interior surface of a vehicle’s windows. This film offers numerous benefits, including UV protection, heat reduction, glare reduction, increased privacy, and overall enhanced aesthetic. Flatirons Detailing specializes in premium window tinting services, both through our mobile teams and at our brick & mortar shop, to provide a seamless and high quality service for all clients. 

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Q: What types of window tinting film does Flatirons Detailing offer?

A: Flatirons Detailing exclusively utilizes premium, scientifically-engineered window tint films - options include ceramic, carbon, and hybrid films, each designed to provide optimal heat rejection, UV protection, and clarity while similarly maintaining a luxurious appearance.

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Q: Does tint get applied to the interior or exterior surface of my vehicle’s windows?

A: All automotive window tint film is applied to the interior surfaces of your vehicle’s windows. If you are watching one of our tinting technicians install your tint, you may see them briefly attach the film to the outside surface; know that this is temporary, and is to ensure the proper fit and cut of the film. Once measurements and adjustments have been made, the film will be applied to the interior surfaces of your windows. In some cases, your door panels may be removed during the tint application process in order to prevent gaps along the bottom edge, though this will significantly increase the cost of the service.

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Q: How long does the window tint installation process typically take?

A: The duration of the installation process depends on several factors including the size of the vehicle, the film selected, and the condition of the vehicle. That is, it is much easier to tint a new vehicle off the lot than a work-truck that may have been tinted two times previously. On average, our experienced team can complete the installation within two to four hours for a mid-sized SUV.

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Q: How long do you require my windows be kept rolled up proceeding window tint installation?

A: We require that clients keep their windows rolled up for a minimum of five full days, in the summer months, and 8-10 days in the colder months, as temperature, humidity, and climate greatly affect the curing process and it’s efficacy. If windows are rolled down before this, the tint often peels, as it has not properly cured and adhered to the glass. Our expertly trained technicians know the obvious signs of damage due to this occurrence; Flatirons Detailing LLC will not be held liable or responsible for any tint damage after installation, and your warranty will be voided if we suspect you have done so against our recommendations.

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Q: Can I choose the level of tint darkness?

A: Yes, we offer a range of tint films with varying translucencies - our team will work with you to determine the appropriate level of darkness that complies with local regulations while achieving your desired aesthetic and performance goals.

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Q: How do you recommend caring for tinted windows proceeding installation?

A: To maintain the appearance and longevity of your tinted windows, we recommend avoiding abrasive cleaners and sharp objects that could scratch the film. Clean the windows regularly with a gentle, ammonia-free cleaner, and a plush, high GSM microfiber cloth to remove dirt and debris without damaging the film. Note, if you use a window cleaner that is ammonia based, such as Windex, your warranty will be voided as this contributes to the degradation of the film.

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Q: Am I allowed to apply stickers or decals to tinted windows?

A: While it is technically possible to apply stickers or decals to tinted windows, we advise against it. The adhesive in some stickers can cause damage to the tint film and may be difficult to remove without causing further harm. If you must apply stickers or decals, we recommend placing them on the exterior surface of the windows, away from the tinted area.

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Q: Why does some film to a blue/purple color over time?

A: Unfortunately, some window tint films may develop a purple or blue hue over time due to a phenomenon known as dye-degradation. This occurs when the dyes used in the tinting process undergo chemical changes, typically as a result of prolonged exposure to UV radiation. To mitigate the risk of color change, it is essential to choose high-quality tint films like the premium products used at Flatirons. Regular maintenance and avoiding prolonged exposure to harsh UV rays can also aid in preserving the color and longevity of the window tint.

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Q: I have noticed hazing and a lack of visibility where my pet friend sits - what likely occurred?

A: Dog saliva contains enzymes and other chemical compounds that have the innate ability to break down certain materials, including most window tint films. When a dog, licks, drools, presses their snout against the window tint, the saliva can degrade the adhesive properties of the film leading to hazing, bubbling, peeling, and discoloration over time. While we strive to provide durable and high-quality window tinting solutions, Flatirons Detailing LLC will not be held liable for damage caused by external factors such as pet saliva.

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Q: Do certain vehicle brands/manufacturers have ultra reflective glass?

A: Yes, while this may be off-putting to some, we think that it adds a touch of elegance to your vehicle when tinted. Mercedes Benz in particular add a special coating/layer to their glass with a rather reflective finish. Film is always installed on the interior of the vehicle’s windows, thus the reflective sheen will likely not dissipate after installation. Flatirons Detailing LLC will not be responsible for tint removal or reapplication if the result is undesired. This is purely an aesthetic preference rather than a defect of the film or installation process.

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Q: Is there a warranty on your window tinting services?

A: At Flatirons Detailing, we stand behind the quality of our craft and the products we use. Our warranty policy discussed in detail in our terms and conditions, which is a required read prior to scheduling any service with our team, covers any defects resulting from the film itself or our installation process. This includes bubbling, peeling, fading, and discoloration that may arise due to manufacturing defects. Our warranty does not however, extend to damage caused by external factors such as scratches, abrasion, exposure to harsh chemicals, window seal contamination, door compartment contamination or dust entrapment, improper care, pet saliva presence, cuts, seat-belt chips, ring chips, key scratches, etc.

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Q: How did my window tint develop scratches?

A: Window tint and windows themselves can easily become scratches from contaminants, dirt, dust, and other debris that become lodged within the interior of the window housing due to friction and abrasion. Over time, particles present in the air settle within the window housing, which will inevitably result in vertical scratches that cannot be removed. While we take every precaution to ensure a flawless installation, Flatirons Detailing LLC will not be held liable for the subsequent handling of the vehicle after the installation is complete; we will not be held liable for any damage that occurs to the window or the film after the client picks the vehicle up or after the job has been completed.

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Q: What are the black dots along the edge of my glass? Why won’t the tint adhere well?

A: Window tint may not adhere properly to the dot matrix - a raised ceramic-based grid pattern found on some vehicle windows. The dot matrix creates a textured art that can interfere with the adhesive bond between the tint film and the glass. As a result, the tint may not adhere uniformly, leading to issues such as peeling or bubbling. It is essential for clients to acknowledge prior to installation that while we strive for meticulous installation and flawless results, we cannot guarantee complete adhesion to the dot matrix, as it is an intrinsic characteristic of most vehicle windows.

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Q: Why are you unable to tint the sunroof, moonroof, or panoramic glass of my vehicle?

A: At Flatirons Detailing, we typically do not install window tint on sunroofs due to a combination of structural and safety considerations. Sunroofs are often made of tempered glass, which is different from the laminated glass commonly found in side and rear windows. Sunroofs are exposed to direct sunlight and extreme heat, which can lead to extreme temperature differentials between the tinted glass and the surrounding frame. This thermal stress can potentially cause the glass to expand and contract unevenly, increasing the risk of cracking or shattering.

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Q: What are VLT and SHGC?

A: Visible light transmittance (VLT) is a value that represents the percentage of visible light that passes through the tinted window. A lower VLT percentage indicates darker tint, while a high percentage indicates lighter tint. Solar heat gain coefficient (SHGC,) measures the fraction of solar radiation admitted through a window. It represents the amount of heat transmitted through the tinted window. A lower SHGC indicates better heat rejection, meaning less solar heat enters the vehicle.

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Business Consultation

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When scheduling a business consultation service with Flatirons Detailing LLC & Flatirons Automotive Group LLC, you are required to read the terms & conditions & FAQ prior to completing the scheduling process. 

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Q: What services does Flatirons Detailing offer in their consultation service for detailing businesses, vinyl wrap or PPF installers, etc.?

A: Flatirons Detailing offers comprehensive consultation services tailored specifically for detailing business, vinyl wrap installers, and Paint Protection Film (PPF) installers. Our services encompass a wide range of areas including business strategy, operational efficiency, chemistry and safety protocols, product selection, staff training, client service enhancements, marketing strategies, and industry best practices.

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Q: How can your consultants assist my detailing business or installation service?

A: Our experienced consultants will work closely with you to assess your current business practices and identify areas for improvement. Whether you're seeking advice on streamlining your workflow, optimizing product usage, enhancing client satisfaction, or expanding your client base, we provide customized solutions to meet your specific needs and goals, both short term and long term.

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Q: What sets Flatirons apart from other consulting firms in the industry?

A: At Flatirons Detailing, we distinguish ourselves through our hands-on approach and industry expertise. Our consultants have extensive experience in detailing and the aftermarket industry, in additional to holding Masters degrees and chemistry degrees, allowing us to provide practical insights and proven strategies that yield tangible results. We prioritize building long term relationships with our clients and are committed to their success. As we always say, if you're at our table, everyone eats.

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Q: How does Flatirons Detailing ensure confidentiality and discretion during consultations?

A: We understand the sensitive nature of business operations and proprietary information. Rest assured, all consultations are conducted with the utmost confidentiality and discretion. We adhere to strict confidentiality agreements and safeguard your business data and strategies.

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Q: Can Flatirons assist with marketing strategies and brand development/recognition?

A: Certainly - our consulting services extend to marketing strategies and brand development. We will work collaboratively with you to craft a tailored marketing plan that effectively promotes your services, enhances brand visibility, and attracts new customers. Whether you're in need of assistant with digital marketing, social media presence, or SEO rankings, we will provide guidance to help achieve your marketing objectives.

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Q: Are your consultation services available nationwide

A: Yes, our consultations services, similarly to our bespoke detailing services are available nationwide. Regardless of your location, we are dedicated to providing personalized consulting services to detailing business, PPF installers, and many other automotive businesses across the country. To date, we have clients that we advise in Colorado, Arizona, New Mexico, Texas, Ohio, and California - whether you're based in the East Coast, West Coast, or anywhere in between, we're ready to assist you in achieving your business goals and maximizing your success in the automotive aftermarket industry.

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Q: How does Flatirons approach website design consultation or redesign for existing clients?

A: Our website design consultation focuses on creating a visually appealing user-friendly, and highly-functional online presence for detailing businesses. We delve into understanding your brand identity, existing client-base, target audience, and business goals to tailor a website that reflects your unique offerings. From responsive design to seamless navigation, our consultants ensure that your website effectively showcases your services, promotes customer engagement, and ultimately drives business growth. 

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Q: How long does a consultation typically last, and what is the cost?

A: The duration and cost of our consultations vary depending on the scope of services requested and the complexity of the client's needs. We offer flexible scheduling options to accommodate your availability and budget constraints. For detailed pricing information and initial consultation, please contact us directly at flatironsdetailingco@gmail.com

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Terms & Conditions

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When scheduling an appointment with Flatirons Detailing LLC, you are required to read the terms & conditions & FAQ prior to completing the scheduling process. 

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  • No guarantees of durations will be made when providing detailing services. If clients have a tight schedule, plans for the day, or appointments later in the day, we require clients to disclose this upon arrival in order to ensure our team has enough time to do an effective and proper job.

  • We require 24 hours notice to cancel any booking/detailing service. Failure to provide 24 hours advance notice of cancellation will result in a minimum charge of $75. 

  • By submitting a deposit to Flatirons Detailing LLC, clients acknowledge and agree to the following terms: All deposits made are non-refundable and considered final. Quotations provided are subject to change upon visual inspection of the vehicle, and the final price quote will only be confirmed after such inspection. In the vent that the client declines the quoted price upon visual inspection, their deposit shall be forfeited, as scheduling limitations prevent us from filling the vacated slot on short notice. Additionally, if upon arrival the vehicle's condition is deemed unacceptable, not in line with the client's descriptions provided via text or message, or if biohazards such as mold, heavy soiling, pet, etc., are present, the deposit shall similarly not be refunded. Clients understand and agree to these terms as a condition of deposit submission.

  • Customers should remove all personal belongings, money, and other significant items from their vehicle before any detailing services being performed.

  • All vehicles are cleaned & detailed at the customers own risk and must be able to withstand normal cleaning/detailing processes. 

  • All submissions placed and appointment scheduled will require address, package, and vehicle condition verification. Service requests are not guaranteed at time of booking and may cancelled at anytime at the sole discretion of Flatirons Detailing LLC. 

  • Flatirons Detailing LLC must conduct an in-person consultation with you and the vehicle before we can provide you the total cost and estimate the time before we will accept a job. We reserve the right to adjust any over-the-phone cost or time estimate after we have visually inspected your vehicle. If the vehicle condition changes between the time the vehicle was inspected and the scheduled appointment, the cost of service may change and you will be notified to get approval prior to work starting.

  • We reserve the right to alter or move a booking in line with weather conditions and /or machinery or equipment failure. We will arrive as close to the scheduled appointment time as possible. However, sometimes situations can occur that will disrupt the daily schedule. Our safety will never be compromised by rushing to meet a schedule. You will be called and advised of an arrival time when schedules change beyond our control.

  • Flatirons Detailing LLC reserves the right to refuse or deny customer demands above and beyond the scheduled service inclusions. 

  • Flatirons Detailing LLC will not tolerate verbal & physical abuse toward any staff under any circumstances, and will take the relevant actions should any behaviors be encountered. We reserve the right to cancel your appointment if these, or any related behaviors are experienced prior to, or during your scheduled detail. 

  • Failure to disclose at the time of booking, any conditional issues that involve heavy-staining, odor, biological waste, hazardous waste, mold, mildew, vehicle theft, or vehicle failures voids any work performed. Flatirons Detailing LLC reserves the right to refuse any service based on condition. Clients understand that by scheduling an appointment with Flatirons Detailing LLC, they are providing an accurate disclosure of any previous body work, as it is crucial to properly assess and perform any automotive detailing, paint correction, or related services. Failure to disclose such information may result in unforeseen complications, damages, or adverse effects to the vehicle's appearance or condition. Flatirons Detailing LLC will not accept responsibility for any damage, previous or current, that was not otherwise made known in writing, and with photographs prior to the beginning of your scheduled service. Flatirons Detailing LLC may require contact information for the body shop or automotive collision center that completed work on your vehicle, to ensure the work was done correctly prior to our detailers beginning any process.

  • Customer understands that all payments are to be made prior to the release of vehicle to the owner. Any invoices that go unpaid over 7 days will receive a late fee penalty. Late fee penalties are $100 every 7 days the invoice goes unpaid beyond the completion date until paid in full. After 30 days, we will file a contractors lien with The State of Colorado.

  • We want you to be satisfied with our service. We believe that we provide the best service in Denver, however we are not perfect. No service offered are guaranteed to completely restore the vehicle to any previous or new condition. We will try our absolute best to restore the vehicle to the best condition possible and with in the constraints of our resources, time, and expertise. If, after the final inspection, you find our service unsatisfactory, please contact us within 24 hours so we can address your concern. Flatirons Detail LLC will not be held liable for any concerns after 24 hours of job completion, or if you refused/did not complete the final inspection with us.

  • We will not under any circumstances remove vehicle seats, reinstall child seats, remove spare tire, install spare tire. 

  • Property Release: Authorizes Flatirons Detailing or it's representatives to enter the client's property, such as a driveway or parking lot, to perform detailing services. Client grants permission to use water and electricity from the property for the detailing process.

  • Dirt can hide swirl marks, scratches, dents, paint chips, fine lines and marks. Should Flatirons Detailing staff find any exterior imperfections, we will document and make you aware. However, Flatirons Detailing will not be responsible for correcting these pre-existing paint imperfections if your service does not include them (paint correction.)

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Ceramic Coating Warranty

 

When scheduling a ceramic coating appointment with Flatirons Detailing LLC, you are required to read the terms & conditions & FAQ prior to completing the scheduling process. We take pride in our services and strive to provide you with the best results. It is important for you to understand the terms of our warranty disclaimer for the ceramic coating applied to your vehicle.

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1. No Express Warranty: Flatirons Detailing LLC makes no express warranties regarding the ceramic coating services provided. We do not guarantee specific results or the duration of the coating's effectiveness beyond the terms explicitly stated in this document.

2. Limited Warranty Period: Any warranties provided by Flatirons Detailing LLC are limited to a period of [2] years from the date of completion of the ceramic coating service on your vehicle.

3. Exclusions: This warranty disclaimer explicitly excludes coverage for damages or defects caused by:

a. Accidents, collisions, or other physical damage to the coated surfaces. b. Negligent or improper maintenance of the coated surfaces. c. Environmental conditions, such as exposure to extreme temperatures, chemicals, or natural disasters. d. Modifications or alterations to the coated surfaces performed by parties other than Flatirons Detailing LLC.

4. No Implied Warranties: Flatirons Detailing LLC disclaims any implied warranties, including but not limited to the implied warranties of merchantability and fitness for a particular purpose. No oral or written information or advice given by Flatirons Detailing LLC, its agents, or employees shall create a warranty.

5. Limitation of Remedies: In the event that the ceramic coating services provided by Flatirons Detailing LLC fail to meet the limited warranty conditions, your sole and exclusive remedy shall be limited to a reapplication of the ceramic coating to the affected areas or a refund of the cost of the original ceramic coating service, at the discretion of Flatirons Detailing LLC.

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Further Exclusions:

  • Performance failures and damage to the products resulting from misuse, noncompliance with warranty conditions or exposure of products to extreme situations and conditions it was not designed for.

  • Products, which cannot be verified as sold by authorized distributors of our products or services performed by unauthorized detailers.

  • Pre-existing damage to the painted surface or any other treated part of substandard specification, materials or workmanship by vehicle manufacturer, their dealership, third-party supplier or modifier.

  • Damage to the coated surface by incorrect manual wash techniques, automatic car washes, brushes or contaminated wash tools that may cause abrasion or damage caused by a third party not authorized by Flatirons Detailing LLC.

  • Failed Clear Coat – Peeling, Hazing and Fading or any claim for matters which are covered by vehicle manufacturers’ warranty.

  • Damage caused by collision, accidental damage, vandalism, malicious damage, fire, hail, flood, stones, collision, surface rust, rail dust, physical damage, paint overspray, water etch or vehicle manufacturer’ defects, or defects which may be covered under a manufacturers or dealerships protection plan. In the event of damage / repair to the surface (i.e. accident repair) the vehicle must be taken to an approved applicator for re-treatment to the repaired area, at the owner’s expense, within 30 days.

  • Damage that may be covered under this warranty must be made aware to Flatirons Detailing LLC within 30 days, and failure to comply will result in the warranty being terminated.

  • Only vehicles registered as passenger vehicles will be warrantied. Commercial vehicles of any kind will not be covered.

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Ceramic Coating After-Care Instructions:

  • Initial Curing Period: Allow your vehicle to remain in a dry and covered area for at least 24-48 hours after the ceramic coating application. Avoid exposure to rain, snow, or any form of moisture during this period.

  • Washing Guidelines: a. Hand washing is recommended for the first few weeks following the application but will increase longevity if performed through the life of the ceramic or vehicle. b. Use a pH-neutral car wash soap and soft, non-abrasive wash mitt to avoid scratching. c. Avoid automated car washes, particularly those with brushes, during the first two weeks.

  • Drying Techniques: a. Pat dry your vehicle with a soft and plush microfiber drying towel after washing. b. If using a blower or compressed air, maintain a safe distance to prevent any damage.

  • Bird Droppings and Bug Splatter: Remove bird droppings and bug splatter promplty to prevent potential damage. Use a damp microfiber cloth and gently wipe the affected area. 

  • Avoid Harsh Chemicals: a. Do not use abrasive cleaners, aggressive detergents, or solvent-based products. b. Avoid gasoline, diesel, and other harsh solvents on coated surfaces, as it may etch through the clear coat.

  • Regular Maintenance: a. Periodically inspect the coated surfaces for contaminants or water spots. b. If water spots or contaminants are present, use a mild automotive detailing spray or contact Flatirons Detailing for guidance.

  • Avoid Direct Sunlight: Whenever possible, park your vehicle in shaded areas to reduce exposure to direct sunlight. Prolonged exposure to intense sunlight may impact the coatings longevity. 

  • Snow and Ice Removal: When removing snow or ice, use a soft snow brush or foam brush. Avoid using metal or hard plastic scrapers that will inevitably scratch the coated surfaces.

  • Professional Inspection and Maintenance: Consider scheduling regular inspections and maintenance with Flatirons Detailing to asses the coating's condition and address any issues promptly.

  • Warrant Maintenance Requirements: If you have opted for a warranty package, ensure you adhere to the maintenance requirements outlined in the warranty documentation to maintain warranty coverage.

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Paint Protection Film (PPF) | Terms & Warranty

 

When scheduling a paint protection film, PPF, appointment with Flatirons Detailing LLC, you are required to read the terms & conditions & FAQ prior to completing the scheduling process. We take pride in our services and strive to provide you with the best results. It is important for you to understand the terms of our warranty disclaimer for the PPF applied to your vehicle.

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1. Release of Liability: By engaging in services provided by Flatirons Detailing LLC, the client acknowledges and assumes full responsibility for the accuracy and completeness of the information provided regarding the vehicle's history and condition. Flatirons Detailing LLC shall not be held liable for any damages or issues arising from undisclosed or misrepresented information, including but not limited to undisclosed areas of concern, previously repainted body panels, or any other relevant factors affecting the services rendered.

2. Vehicle History Disclosure: Prior to scheduling any vinyl wrap or Paint Protection Film (PPF) application service, clients are required to provide a comprehensive and accurate history of the vehicle, including any past accidents, repairs, or modifications. Failure to disclose such information may result in voiding the warranty and release Flatirons Detailing LLC from any liability arising from undisclosed issues. 

3. Deposit Requirement: A non-refundable deposit is required to initiate any job involving vinyl wrap or PPF application. In the event of cancellation after film has been ordered or within 48 hours of the scheduled appointment, the client forfeits the deposit. This deposit serves as a commitment fee and covers initial expenses incurred by Flatirons Detailing. The client will be subject to a minimum 25% deposit for each service they decide to schedule.

4. Warranty Coverage: Flatirons Detailing LLC warrants that all services provided shall be performed with due care and expertise. However, this warranty does not cover damages resulting from negligence, improper use, accidents, natural disasters, or unauthorized modifications made to the vehicle after the completion of services. The warranty does not cover damage to the PPF caused by stone-chips, bird-droppings, tree-sap, road salts, and or any other external factors. 

5. Service Limitations: While every effort is made to provide the highest quality services, Flatirons Detailing LLC reserves the right to refuse or discontinue services if it is determined that the vehicle is not suitable for the requested service, or if unforeseen circumstances arise that may compromise the outcome or quality of the service. 

6. Additional Charges: Clients will be informed of any additional charges that may arise during the provision of services due to unforeseen circumstances or additional requests made by the client. These charges will be discussed and agreed upon both over the phone, via text or call, or in-writing before proceeding with the service.

7. Insurance: Clients are advised to ensure that their vehicle is adequately insured before engaging with Flatirons Detailing LLC services. Flatirons Detailing LLC will not be held responsible for any damages or losses incurred during the provision of services.

8. These terms and conditions shall be governed by and construed in accordance with the laws of the state of Colorado. Any disputes arising from or in connection with these terms and conditions shall by subject to the exclusive jurisdiction of Colorado.

9. Electrical Issues After Installation - Disclaimer: Flatirons Detailing, provides this statement regarding potential electrical issues that may arise during or after the detailing process: a. Inherent Risks: Modern vehicles incorporate numerous electrical components, and although Flatirons Detailing LLC takes utmost care to prevent damage during detailing services, inherent risks are associated with the application of water or lubricant liquid onto windows, doors, seats, and other components. The PPF process, tint process, or wrap process, in particular, carry a higher risk as water runoff can potentially cause damage to the vehicle's Electronic Control Unit (ECU) or other electrical components. b. Disclaimer of Responsibility: Flatirons Detailing LLC cannot be held responsible for any damages that may occur to the electrical systems of a vehicle during or after the detailing process. Clients are urged to recognize and acknowledge these inherent risks, exercise due diligence, and discuss any concerns or questions they may have before proceeding with the installation. c. Clients are encourages to seek clarification or any concerns related to potential electrical system damages and to ask questions before agreeing to the detailing services. Flatirons Detailing is available to address inquiries, provide information, and assist clients in making informed decisions. d. By engaging with Flatirons Detailing PPF services, clients affirm that they have read, understood, and accepted the terms of this legal statement. If there are any uncertainties or questions, clients are advised to seek clarification before proceeding with scheduling any film application service. Flatirons Detailing LLC reserves the right to update or modify this legal statement as necessary without prior notice. It is the responsibility of users and clients to regularly review this statement for any changes

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Paint Protection Film Application Terms & Conditions Continued:

  • Paint: Pay may lift on repainted panel/OEM paint if improperly prepped and painted. By authorizing Flatirons Detailing LLC to proceed with the install of the PPF film, the client herby acknowledges the risk, waives any claims against Flatirons Detailing LLC, and agrees that Flatirons Detailing LLC will not be held liable in the even that damage does occur during any installation or removal process. Flatirons Detailing will not remove film or vinyl installed from other dealers or installers. 

  • Condition of Vehicle for Paint Protection Film Application: Vehicles cannot have any type coatings on the finish, and we require clients to disclose if these were applied at any time during the vehicle's history. These can affect the effectiveness of the adhesion and may cause lifting, bubbles, and other issues with are not covered under the manufacturer warranties. The client is aware that the design of the paint protection film is for OEM factory paint. The client waives and releases Flatirons Detailing LLC from any warranty or damage claims where a product has been applied to a non-OEM painted surface. PPF installation over rock-chips will appear like contamination after the install due to the hills/valleys and unevenness in the paint surface. We do not recommend touch-up paint on smaller chips, due to the negative aesthetic attributes.

  • Installation: Some of our paint protection kits are computer-cut using specialized software only available to skilled, trained, and certified technicians. Precut kits involve stopping short of an edge, edges around badges, and corners. The client understands that the paint protection film is a sacrificial layer for your car and not a complete invisible. Please remember paint protection film will never be considered paint perfection film. Clients may choose to have a custom-fit design or bulk-fit install for an additional fee. 

  • Exposed Edges & Seams: Although we strive to wrap all edges and tight areas, some cannot be wrapped due to the intricacy, improper paint leveling, etc. Debris can build up over time on exposed edges/seams, and will appear more visible on white or light-colored vehicles. We recommend ceramic coating over the PPF to mitigate debris and contaminant contact with the PPF surface directly. There is no warranty or reapplication of any film due to natural debris build-up, regardless of color or lifespan of the film.

  • Imperfections: Although we strive for perfection in our installations, due to the nature of this product, some degree of dust contamination and or minor imperfections are present in paint protection film application. Also, pre-existing flaws such as scratches, rock-chips, tree-sap, clear-coat defect, misaligned body panels, and sanding/abrasion marks are very noticeable after the film is applied. PPF will have minor imperfections such as slight orange peel and may also include other manufacturer defects. Vehicles with 200+ (two-hundred or more) miles will inevitably already have imperfections despite normal road use and driving conditions. Slight milkiness, silvering, or bubbles may occur or appear after PPF installation. This is nothing to be concerned about, as this is typical in PPF installation due to some moisture being left under the film. We will always do our best to mitigate residual moisture, and in some cases, these areas may take up to thirty (30) days to fully dissipate.

  • Badge & Trim Removal - At Flatirons Detailing, we prioritize the highest quality services, and are committed to retaining OEM badging and equipment whenever possible. In certain instances, badge and trim removal may be necessary, but our teams will always avoid badge removal when it is reasonable to do so. Should a badge, emblem, or trim be deemed necessary to remove or if this is requested by the client, it is the responsibility of the client to cover the cost of replacing the removed badge or trim piece. Clients should be aware that due to high demand or manufacturing delays, certain emblems and decals may be on backorder; though we strive to minimize inconvenience, Flatirons Detailing LLC cannot guarantee immediate availability of replacement badges or trim pieces.

  • Headlights & Taillights: Headlights and taillights are not compatible for most PPF, due to HID features and the exterior layer inevitably peeling with the film if ever removed. Flatirons Detailing LLC will not install PPF or any film on exterior lights unless specifically requests this service. By authorizing Flatirons Detailing LLC to proceed with headlight or taillight PPF installation, the client hereby acknowledges the risk, waives and claims against Flatirons Detailing LLC, and agrees that Flatirons Detailing LLC will not be held liable.

  • Pressure Washer Utilization & Drive-Through Car Wash: Clients understand that they must keep pressure washers away from PPF applied areas on their vehicle. A pressure washer will lift the film off of the vehicle, will cause unsightly bubbling and peeling. Flatirons Detailing reserves the right to void any warranties if clients have not followed the included instructional guide on maintenance washing. The use of a pressure washer is indicative of a large expansion of film, and is immediately noticeable by all our inspection team. Similarly, the dry time for PPF is nearly four weeks, depending on climate and weather conditions. Do not wash your vehicle for the first seven days minimum; the vehicle should return to Flatirons within 2-4 weeks for a maintenance hand-wash, as we recommend this method for any vehicle that has film applied. Spinning brushes/drive-through car washes will void all warranties with Flatirons Detailing LLC, and markings from these washes are very visually apparent.

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Vinyl Wrap | Terms & Warranty

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When scheduling a vinyl wrap appointment with Flatirons Detailing LLC, you are required to read the terms & conditions & FAQ prior to completing the scheduling process. We take pride in our services and strive to provide you with the best results. It is important for you to understand the terms of our warranty disclaimer for the Vinyl Wrap applied to your vehicle. The terms & conditions mentioned in the PPF section apply to the Vinyl Wrap services regarding most warranties.​

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  • Estimates & Quotes: Estimates provided by any supervisor or owner of Flatirons Detailing LLC are valid for a maximum of ten (10) days, and these quotes reflect the best information we have available, but are subject to change. If your quote includes installation/labor, the price is subject to change based on the actual time and materials required to complete your installation properly and in a reasonable amount of time. We estimate jobs based on our knowledge of past installation, consultation with colleagues in the industry, and the vinyl wrap cost.

  • Deposits: Deposits are required to begin work on any vinyl wrap of PPF service with Flatirons Detailing LLC. Our minimum deposit for a vinyl wrap job is $1000.00, and this deposit is made to be non-refundable. We accept cash, e-payment, or card for these deposits. 

  • Design/Artwork: Excluding client-provided materials for custom vinyl print, all designed are provided by Flatirons Detailing LLC, Andrew J. Neuhalfen, Flatirons Automotive Group LLC, and JayCO Productions. Design efforts are included in your total price estimate. If you decide to cancel a project, custom or non-custom/bulk cut, you may be charged the deposit without refund. In case of custom order, if you cancel a project upon receipt of the first proof, you will not be charged. However, if you choose to cancel the project after receipt of the second proof, you will charged a minimum 25% of the initial deposit or quote.

  • Design/Artwork Proofing: Before any custom printing can begin, the client must approve or deny the digital or hard-copy proof that is provided by Flatirons Detailing LLC. The client is responsible for any spelling, grammatical errors, number errors, etc. Flatirons Detailing LLC will not print any photos with nudity, explicit content, swearing, or company logos that are copyrighted or trademarked. Any changes made by the client after final approval and receipt of proof will result in Flatirons Detailing LLC assessing additional charges for any time or materials used to make changes after the process begins. If the wrap installation/application process has begun, the client will be charged for the removal fee in addition to the secondary installation fee. 

  • Repairs & Maintenance: Flatirons Detailing LLC will not be responsible for any repairs made to the vehicle(s) outside of our facility, or without prior written consent. Flatirons Detailing will determine the best course of action for repair and the repair shall not exceed 10% of the invoice associated with any specific vehicle. Flatirons Detailing LLC will not compensate clients for opinion and work provided by a third party, including repairs, lock-outs, etc, unless Flatirons Detailing LLC provides prior written consent. 

  • Vehicle Preparation: The client is responsible for ensuring the vehicle is clean and free of surface debris. We recommend washing the vehicle through our detailing services or scheduling with us 1-3 days prior to the beginning of your film installation. A simple solution of pH neutral foaming car soap is recommended, and utilizing a two-bucket method at minimum. If a vehicle is not delivered to the designated location in a washed, dried, and ready-to-install condition, Flatirons Detailing will recommend a full exterior wash and decontamination, that is not otherwise included in any application services provided by Flatirons Detailing LLC. If it is decided that the vehicle is required to be cleaned by an installer of the team, Flatirons Detailing LLC will charge a minimum $120 dollars/hr per vehicle that requires washing and drying prior to beginning the installation process.

  • Vehicle Inspection: At vehicle drop-off, a representative of Flatirons Detailing LLC will perform a thorough pre-inspection of the client's vehicle. This inspection is to identify any pre-existing conditions of the surfaces of the vehicle, functionality of the windows, doors, locks, lights, etc. Any conditions will be logged, photographed, and all will be done in HD format, as we will not accept any fraudulent claims. This however, is not a mechanical inspection; any engine problems, battery discharge, brake failure, transmission issues, etc. are not a result of anything that Flatirons Detailing LLC could do regardless of circumstances. Flatirons Detailing LLC nor it's designated agents shall be responsible for any damage sustained to the vehicle prior to drop-off at Flatirons Detailing LLC, and upon full inspection by a representative of Flatirons Detailing LLC. 

  • Appearance: The client understands that the product being purchased and installed is a vinyl wrap, not a paint job. There will be seams, overlays, and patches that are necessary to cover the entire vehicle, or what is agreed upon in writing by Flatirons Detailing LLC and the client; door jambs, rain-gutters, and other areas will not be included in any film installation packages or quotes by Flatirons Detailing LLC unless requested by the client and agreed upon in writing prior to beginning the installation process. It is understood and is an industry standard that vinyl wraps on vehicles and similar equipment are to viewed from a minimum of ten feet away. The client authorizes Flatirons Detailing LLC to make any alterations to the vinyl wrap in order to provide a more seamless and non-damaging result. Flatirons Detailing will not be responsible for any damages emblems or badges on the client's vehicle.

  • Industry Standard & Appearance Continued: There may be extreme curves, channels, or moldings within the vehicle body and shape that the vinyl might not properly adhere to such as the spoiler, deck lid, scoops, ducts, radiator intakes, complicated and intricate grille or frontal fascial structures. There may be areas around the door handles, locks, pins, bolts, exposed edges, etc. where this is also visually apparent. Vehicle-grade vinyl wrap is made in 52-64" vertical panels of vinyl. There will always be one inch seams where panels meet to ensure proper adhesion. Flatirons Detailing LLC cannot guarantee that graphics will match 100% as the panels meet, especially on a complex design or vehicle with said shapes/contours. It is not reasonable for any client to expect printed vinyl or color-change vinyl to look and appear exactly like paint, OEM or non-factory painted. A piece of vinyl has limits, and our job is to ensure your vehicle looks appealing while also lasting several years in Colorado's conditions. Areas under door handles, gas caps, door jambs/frames, rain-gutter, etc. will not be included in the wrap quote or estimation of cost. Flatirons Detailing LLC will make client aware of any potential future flaws that may occur with their specific vehicle prior to beginning the installation process.

  • Removals: All removals will be quotes separately and these requests may be denied. Wrap removal can be incredibly time and labor consuming, which is why Flatirons Detailing LLC will always charge by the hour, a minimum of $120. Flatirons Detailing LLC will not be responsible for any paint, clear-coat, fake chrome, or striping damage when we remove any film including vinyl wrap. The client understand and accepts that Flatirons Detailing LLC will not be held liable under any circumstance.

  • Vehicle Paint Surface Disclaimer: Flatirons Detailing LLC explicitly disclaims all warranties related to vehicle damage for the followed: All OEM painted plastics, non-OEM painted plastics, buses, planes, trains, RVs, used food trucks, custom or modified vehicles, pro touring or drifting/rally vehicles, racing vehicles, and any paint that is over three years old. Flatirons Detailing LLC will not be held responsible for any damage to paint and/or clear coat of the client's vehicle.

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Window Tint | Terms & Warranty

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When scheduling a Window Tint appointment with Flatirons Detailing LLC, you are required to read the terms & conditions & FAQ prior to completing the scheduling process. We take pride in our services and strive to provide you with the best results. It is important for you to understand the terms of our warranty disclaimer for the Vinyl Wrap applied to your vehicle. The terms & conditions mentioned in the PPF & Vinyl Wrap sections apply to the Window Tint services regarding most warranties.

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  • Clients must ensure their vehicle’s window tint meets all local and state regulations. Flatirons Detailing LLC will not be held liable under any circumstances, for any legal issues that arise to any tint-related infraction or similar. The client must agree to fully accept all liability/consequences associated with window tint that may be deemed illegal by the client’s registered state. Flatirons Detailing LLC will not issue any refunds or perform additional services, without compensation, such as film removal because of citation or court summons.

  • Imperfections: Per the International Window Film Association, IWFA, any glass applied film on an automobile shall be viewed at right angles to the glass from the room side and at a distance no less than six, 6, feet. Viewing shall be carried out in natural daylight, not in direct sunlight. The installation shall be deemed acceptable if all of the following are unobtrusive: dirt particles, hair, fibers, adhesive gels, fingerprints, air bubbles, water haze, scores, scratches, film distortion, creases, edge lifting, nicks and tears. If any of these conditions exist after installation, we require the client to come in-person to our shop, to ensure we are able to properly identify any contamination and evaluate the film. Note, we take dozens of pictures per vehicle, and our highly trained technicians know what to look for in terms of film failure vs application failure. We are unable to view any film over the phone, as viewing from anything under six feet would not comply with IWFA standards & guidelines for window tint application.

  • Gaps Near and Around Edges: While our highly skilled installers make every effort to ensure the film lays as closely to the edges as possible, when film is installed correctly to ensure durability, there will be slight gaps. Similarly, this ensures that film edges are not raised up by contact with the frame margin, dot matrix, mouldings, or similar features. In certain situations, a gap must exist to ensure a flush and durable installation that will provide UV resistance for years.

  • Dark/Limo Tints: Darker tint films or “blackout” films have much higher heat absorption rates, and are considered a higher risk film to install. Glass temperature increase and subsequent expansion is inevitable, thus Flatirons Detailing LLC will not be held responsible for any shattered or broken glass due to heat resistance. Similarly, Flatirons Detailing LLC will not be held liable under any circumstance, for any vehicular accidents related to the lack of visibility during any time of day. Clients understand that by installing any level of window tint, they accept full responsibility for their vehicle in all capacities.

  • Flatirons Detailing LLC shall not be held liable for any accidents, damages, injuries, or losses incurred as a result of the installation or presence of window tinting in the client's vehicle. The client understands that window tinting to any percentage or degree may affect visibility and acknowledges that it is their responsibility to ensure compliance with all relevant laws and regulations pertaining to vehicle safety and visibility. Flatirons Detailing LLC hereby releases any responsibility and liability for any accidents or incidents that may occur after our services have been rendered. In the event that a client is involved in an accident resulting in purchase of a new vehicle at the client's expense, Flatirons Detailing LLC shall not be held accountable for reinstallation, reapplication, labor, or any associated fees incurred thereof. Any claims, demands, or liabilities arising from such incidents shall be solely the responsibility of te client.

  • Defroster Lines: When removing window tint from any window, especially the rear window with horizontal defroster lines, there is risk for damage. Despite meticulous technique, high-tech steamers, and plastic scrapers, it is possible that these defroster lines will be damaged. The client understands that Flatirons Detailing LLC will not be held liable for any damage to this mechanism during removal.

  • Release of Liability: By using our services, you acknowledge and agree that Flatirons Detailing LLC, it’s employees, agents, and owners shall not be liable for any damages, losses, or injuries arising from the use of our services. You release Flatirons Detailing LLC from any liability for damages to your vehicle or it’s contents that may occur during the provision of our services, including but not limited to accident, theft, vandalism, acts of nature, or battery discharge.

  • Indemnification: You agree to indemnify and hold harmless Flatirons Detailing LLC, it’s employee, agents, and owners from any claims, damages, losses, liabilities, costs, or expenses (including attorney fees) arising out of or relating to your use of our services, or any violation of these Terms and Conditions.

  • Modifications: We reserve the right to modify or update these Terms and Conditions at any time without prior notice. Changes will be effective immediately upon posting this to our website. It is the client’s responsibly to review these Terms and Conditions periodically for changes. Your continued use of our services after the posting of any modifications constitutes acceptance of those changes.

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Copyright Statement | Rights Reserved

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  • All content, including text, images, graphics, logo, and other materials featured on the Flatirons Detailing LLC blog or site, is the property of Flatirons Detailing LLC unless otherwise indicated. All website developments are the sole property of Andrew J Neuhalfen & Flatirons Detailing LLC. This content is protect by copyright law and may not be reproduced, distributed, transmitted, displayed, published, or broadcast without the prior written permission of Flatirons Detailing LLC.

  • Flatirons Detailing LLC reserves all rights to the intellectual property presented on this site and blog section. Unauthorized use or reproduction of the content may violate copyright, trademark, and other laws. Flatirons Detailing actively monitors and enforces it's intellectual property rights to the fullest extent permitted by law.

  • Any use of the Flatirons Detailing LLC blog content commercial purposes, modification of the materials, or any other unauthorized use is strictly prohibited. For inquires regarding the use of blog content, including requests for permission or reproduce materials, pease contact Flatirons Detailing LLC at flatironsdetailingco@gmail.com

  • Flatirons Detailing LLC retains the right to modify, update, or amend this copyright statement at any time without prior notice. It is the responsibility of users to regularly review this statement for any changes. Thank you for respecting the property rights of Flatirons Detailing LLC.

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Privacy Policy

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This Privacy Policy describes how Flatirons Detailing LLC ("we", "us", or "our") collects, uses, and protects the personal information you provide when using our website.

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Information We Collect:

  • Personal Information: When you visit our website or contact us, you may provide personal information such as your name, email address, phone number, and other details relevant to your inquiry or transaction.

  • Usage Information: We may collect information about your browsing activity on our website, including the pages you visit, the links you click, and other interactions with our site.

  • Cookies: We may use cookies and similar tracking technologies to enhance your browsing experience and gather information about how you use our website.

How We Use Your Information:

  • To Respond to Inquiries: We use the personal information you provide to respond to your inquiries, fulfill your requests, and provide you with the information or services you request.

  • To Improve Our Services: We may use usage information and feedback to improve our website, products, and services.

  • To Communicate with You: We may use your contact information to send you updates, newsletters, promotional materials, or other communications related to our business that may be of interest to you.

Information Sharing:

  • We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as required by law or as necessary to fulfill your requests or provide services to you.

Data Security:

  • We take reasonable measures to protect the personal information we collect from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Message & Data Rate Disclaimer:

  • Flatirons Detailing LLC is not responsible for any carrier charges or text messages rates that may apply when communicating with us via text messages. Standard messaging and data rates from your mobile carrier may apply, and we recommend checking with your carrier for details on your specific plan. By engaging in text communication with Flatirons Detailing, or by submitting an online inquiry with Flatirons Detailing, you acknowledge and accept any associated charges imposed by your mobile carrier.

Third-Party Links:

  • Our website may contain links to third-party websites or services that are not owned or controlled by Flatirons Detailing LLC. We are not responsible for the privacy practices or content of these third-party sites.

Updates to Privacy Policy:

  • We may update this Privacy Policy from time to time to reflect changes in our practices or to comply with legal requirements. We encourage you to review this Privacy Policy periodically for any updates. By using our website, you consent to the terms of this Privacy Policy. Thank you for visiting Flatirons Detailing LLC's website.

Photography Release Statement:

  • We may take pictures and video of your vehicle for various purposes, including documenting its condition before and after detailing, for liability issues, and to showcase our work for promotional purposes. These pictures help us ensure client satisfaction, maintain quality control, and protect ourselves from fraudulent claims. We recognize the sensitivity of personal information, including license plate numbers and home addresses, which may be inadvertently captured in pictures of your vehicle. We take all necessary precautions to protection this information and safeguard your privacy, including blurring numbers, addresses, and similarly private information.

  • You authorize Flatirons Detailing LLC to use these photographs and videos for any lawful purpose, including but not limited to social media, marketing materials, promotional activities, and other business-related purposes.

  • This statement serves as a notice that all pictures, videos, and content produced or owned by Flatirons Detailing LLC, Flatirons Automotive Group LLC, are protected by intellectual property laws, including but not limited to copyright laws. Unauthorized use, reproduction, depiction, distribution, or modification of the materials without the express written consent of the companies listed is strictly prohibited. Any individual, entity, or organization found to be using, reproducing, distributing, or modifying the materials of the companies without permission will be subject to legal action. By accessing, using, or viewing the materials of the companies listed, you agree to comply with all applicable intellectual property laws and regulations. 

  • You understand and agree that: Flatirons Detailing LLC may use, reproduce, and distribute the photographs and videos in both digital and print formats. You will not receive compensation or any form of remuneration for the use of the your vehicle, the photographs, or videos. Flatirons Detailing LLC has the right to edit, alter, copy, exhibit, publish, or distribute the photographs and videos for lawful purposes. 

  • You release and discharge Flatirons Detailing LLC from any and all claims, demands, or causes of action that you may have against Flatirons Detailing LLC arising out of the use, reproduction, distribution, or display of the photographs and videos.

  • By scheduling any service with Flatirons Detailing LLC or entering the premises of our property, you acknowledge that you have read and understood this release and agree to it's terms.

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